How Utility Service Partners, Service Line Warranties’ parent company, works with your local government.
Service Line Warranties of America (SLWA) operates under a unique public-private partnership model to give homeowners peace of mind that our program is 100% legitimate and a good value for their money.
With the support of your local leaders, we work directly with the public works department to design a custom set of Terms & Conditions that will meet your line responsibility needs.
Our custom Terms and Conditions help ensure that we offer maximum coverage and low denial rates. Through our partnership, SLWA is able to offer consumers affordable prices for coverage, which would not be possible without the partnership. Additionally, SLWA respects your community, which is why we choose not to engage in mass mailing directly to consumers.
At Service Line Warranties of America, we only partner with the best – so when a plumber shows up at your door, have faith that we have thoroughly vetted each and every company before welcoming them to our network.
Plumbers are thoroughly screened through an intensive process that ensures they have all the necessary licenses and insurances required to do business in your local community. Their company leaders are also interviewed by our diligent Contractor Services team to be sure they are capable of completing any type of job efficiently and correctly with the necessary tools – the first time!
Service Line Warranties of America also partners with PlusOne Solutions to perform background checks on all contractors prior to acceptance into the network. Once accepted, their performance is thoroughly tracked and frequently reviewed. If a customer has a complaint about a contractor, our service team will follow up quickly to ensure we address the situation or remove the contractor from our network.
At Service Line Warranties of America, we stand behind our brand and our plumbers are the face of that brand. We only partner with the best to give you peace of mind and faith that the contractor knocking on your door will give you the first-class customer service you deserve every time.
The winter season has been exceptionally hard on our nation this year as we faced heavy rains, extreme cold, drastic temperature changes and record-breaking snowfalls. As a result, our water and sewer lines were subject to hazardous conditions that could drastically affect their life expectancy.
Homeowners around the nation have felt the pain of what these extreme weather conditions have done to our infrastructure. In Georgia, record-breaking cold weather ruptured water, gas and sewer pipes around the state in early January. Crews worked around the clock to service customers who were left without functional water, sewer or heat. In the northern states, several storms dumped foot after foot of snow, closing schools and causing flooding problems.
As we look towards spring and the ground thaws, for most homeowners, danger is still present. Heavy rains and ground shifts can damage pipes on your property. In addition, long periods of drought can also be problematic for infrastructure because of the hard ground. Protect yourself by knowing how to identify a problem before it becomes a catastrophe.
Aging infrastructure is a growing concern for homeowners in North America. After the American Society of Civil Engineers (ASCE) gave the nation a D+ rating in infrastructure, many communities took note of the problems facing not only city infrastructure, but homeowners as well.
A pinhole leak in a water pipe can release thousands of gallons of clean water into the ground. In areas prone to excessive heat and droughts, water is a precious resource few can afford to waste. Additionally, a leaking sewer system can release thousands of gallons of ground pollution into the environment if left broken. In 2013, the Environmental Protection Agency (EPA) identified the need to address the aging infrastructure of water and wastewater service lines around the nation as a top priority. People rely on these lines daily to bring fresh water and remove waste from their homes. Their continued functionality is essential to everyday life and maintaining the health and environment of all communities.
While we can’t completely prevent failures to service lines, homeowners can protect their infrastructure with programs like Service Line Warranties of America’s warranty program.
To learn more about the ASCE infrastructure report card or how the EPA plans to address the aging infrastructure, visit the links below.
For more information, please visit:
American Society of Civil Engineers Report Card
Aging Water Infrastructure
Learn about Water