Time for Spring Cleaning!

Spring Cleaning Just Ahead Green Road Sign with Dramatic Clouds, Sun Rays and Sky.

During this time of year, most people are looking to clean up and clean out, finding things they don’t have use for and throwing them away, or in some cases, finally figuring out a way to use what they have in a better way. Service Line Warranties of America is doing some spring cleaning of its own. We are working on revamping and improving our blogs and social media, and we will be debuting our new format next week!

While we put the finishing touches on our spring work, take some time to check out these spring plumbing tips and make sure you are ready for what spring has to offer! For more information on other ways to be prepared for spring, visit www.slwofa.com.

What to do when you have a clogged pipe

Handyman on the scene

Clogged pipes are one of the most common problems in sewer lines, but do you know what to do when it happens?

When sewer pipes clog, it is a plumbing emergency because your wastewater has nowhere to go and could inevitably cause other plumbing fixtures to back up as well.

There are warning signs that will alert you to a problem – like a slow drain or a foul odor emanating from the drain. This means that something is impeding the flow in the line. When multiple drains are slow, it may be a sign of a bigger problem in the main line. Toilets are particularly prone to this problem, but other pipes could be involved. Toilets generally have the most direct path to the sewer with the biggest drain line in the house, so if you’re having a problem with the toilet, it’s likely affecting the entire household plumbing system.

If you suspect you have a clogged sewer pipe, it’s best to consult with a professional plumber rather than attempt to unclog the line yourself. It’s possible the problem could be more extensive than a simple fix and attempts at repairing the line yourself could cause more damage.

If you’re enrolled in external sewer line repair or in-home plumbing coverage with Service Line Warranties of America, this consultation would be a covered expense through the warranty program.

Protect Your Home from Water Damage

iStock_000006953014XSmall WP Plumbing

Did you know, water damage is more likely to occur in your home than fire damage? We protect our homes from catastrophes, but water damage could be just as dangerous.

Plumbing leaks are common anywhere there is running water, such as:

  • Toilets
  • Faucets/Sinks
  • Dishwashers
  • Ice makers
  • Water heaters
  • Tubs/showers
  • Washing machines
  • Internal pipes and hoses

Water damage isn’t only a problem financially; it can lead to serious health risks from chemicals, toxins and mold, such as rashes, asthma or other chronic health conditions. Additionally, recent studies have shown that children with prolonged exposure to water damaged rooms in their home are at a higher risk of developing eczema.

Whether from a slow leak or flooded basement, water damage can be devastating, but there are things that a homeowner can do to mitigate or minimize the extent of the damage.

  • Check for leaks or cracks in hoses that run to the washing machine, dishwasher and refrigerator at least once a year and replace these hoses every five to seven years.
  • Be sure the caulking around tubs and showers is free of cracks.
  • Know where your water main is located and how to shut it off.
  • Install floor pans under appliances to prevent damage from slow, undetected leaks.
  • Use water leak alarms, which will alert you to a leak in basements, laundry rooms, bathrooms, kitchens and sump pumps.
  • Buy a water flow monitoring system, which attaches to your water main and, if flow that exceeds normal use is detected, will automatically shut off the flow of water into your home.

Fall Weather Tips

iStock_000014942576XLargeFall has officially arrived, which means it’s time to prepare your home for winter while the weather is still cooperative.

Freezing temperatures, heavy snowfall and extensive rain or drought can wreak havoc on the condition of your home. Seasonal maintenance and weather proofing can help prevent expensive repairs and inconvenience.

  • Cover external pipes with an insulation kit, which will prevent freezing and ice buildup. For added protection, turn off external faucet shut-off valves. External pipes and faucets are extremely susceptible to cold weather since they are exposed to snow and ice.
  • Drain garden hoses and store them in a dry place. Water left in a hose can freeze and cause the hose to crack or split. This could be problematic next spring when you’re ready to water the plants.
  • Wrap exterior faucets with insulation tape to protect against freezing pipes. Even indoor pipes can freeze with extreme temperature changes, so make sure internal pipes remain warm throughout the winter.
  • Seal leaks around windows and doors to prevent cold air from entering your home and warm air from escaping. Cold air leaks may cause your furnace to work harder to keep the home’s interior warm and increase heating bill costs.
  • Flush water heaters to remove sediment buildup, which can damage the tank. By performing a flush twice a year in the fall and spring, you can increase the tank’s life expectancy.
  • Clear leaves and debris from outside gutters and downspouts to ensure proper drainage and prevent ice buildup. As the snow and ice begin to melt, it’s important to have free-flowing spouts to properly remove water from your roof.
  • Test smoke detector functionality and change batteries as needed. Test the functionality of the smoke detector by having someone go to the furthest point in the house away from the detector while you spray test smoke (available at most hardware stores) near the detector to ensure the alarm is activated and can be heard.
  • Examine your walkways and driveways for loose pavement that could become slippery or dangerous when ice or snow-covered.
  • Hire a chimney sweep to inspect and clean the chimney before the first use.

Snow, ice and freezing temperatures will be in the forecast soon, so prepare your home today.

Can you afford a costly repair?

sad worried man in stress with piggy bank in bad financial situation

Times are tough and a recent study by the Federal Reserve discovered that more than 50% of individuals surveyed could not afford a hypothetical emergency expense of $400 without selling belongings or borrowing money.

Homeowners work hard for their money and it’s no secret that the expense of owning a home adds up over time. In fact, the study by the Federal Reserve also revealed that “more than a third of all respondents said they were worse off financially than five years ago.” With credit hard to come by and many of those eligible for retirement unprepared, expensive repairs are just not in the budget.

When evaluating monthly expenses, such as a water or sewer line warranty program, it’s important for a homeowner to consider what they have in savings and what they can honestly spend each month for protection. For those homeowners living paycheck to paycheck, a few dollars a month to provide peace of mind could outweigh the risk of “if” a failure would ever occur, considering just over half of the survey respondents were putting some portion of their income away in savings and only 39% said they had a rainy day fund.

If you’re evaluating whether or not to purchase warranty protection, consider the following factors:

  • Do you have savings to adequately cover a repair of potentially $2000 dollars?
  • Could you sell belongings to help cover the cost of an expensive repair quickly?
  • Could you apply for a loan in an emergency and know you would get approved? As more homeowners struggle to make payments, credit has become more difficult to obtain.
  • Could you refinance your home and use the excess for repairs?

21st Century Television Discusses Service Line Warranty

Trump Video Screen Shot

Service Line Warranties of America’s parent company, Utility Service Partners, Inc. (USP), was delighted to be featured August 17 on Bloomberg Television (as paid programming) when USP Chief Executive Officer Philip E. Riley, Jr. discussed the National League of Cities (NLC) Service Line Warranty Program with special guest host Donald Trump, Jr.

“I’m very excited for the opportunity to discuss the importance of protecting homeowner infrastructure and providing an affordable solution for protection,” said Riley. “Every day water and sewer lines are failing and we can help.”

Water and sewer lines are part of an aging infrastructure issue that is being addressed in many cities. Private lines, subjected to the same elements that cause public lines to fail, are the responsibility of homeowners. While cities and utilities are repairing and replacing the water and sewer lines that comprise the public infrastructure, costs for maintenance of the lines on a homeowner’s property come out of the homeowner’s pocket. USP works with cities to provide the NLC Service Line Warranty Program, which offers homeowners affordable utility line repair protection that covers the high cost of line repair and replacement while also protecting the environment.Homeowners will recognize the program under the brand name, Service Line Warranties of America, USP’s consumer division.

As 21st Century Television Vice President of Programming J.L. Haber expresses, “For cities, critical utility systems can end up being a major expense. When we heard about how Utility Service Partners works to provide low cost warranties to cover repairs to these utility lines when something goes wrong, we had to get them on the show to spread the information.”

Those interested in learning more about how Utility Service Partners helps cities and homeowners can watch the entire interview online.

About 21st Century Television – 21st Century Television is an award-winning business and health program that is independently produced by MMP (USA), Inc. The show provides its viewers an in-depth opportunity to find solutions to industry problems from some of the top business leaders from across the world. With more than 5,000 companies participating on more than 500 shows, 21st Century Television continues to be the premier and targeted outlet for the latest business and health stories. 21st Century Television airs on cable networks available to more than 100 million television households.

About Utility Service Partners – Founded in 2003, Utility Service Partners, Inc. strives to be the leading provider of solutions to North American municipal and utility clients by delivering quality programs that bring value to both the client and their residents. Operating under the consumer brand Service Line Warranties of America (SLWA), USP and SLWA are committed to addressing aging infrastructure across the nation through public-private partnerships.

 

Can I trust a warranty company?

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When you receive a warranty protection offer, you might wonder if it’s right for you. Can you trust a warranty company since many have a bad reputation for high denials and limited coverage options?

The answer lies in research – with a little bit of know-how, you can evaluate any program offer and determine if it’s the right fit for you.

Review the company

  • How long has the company been in business and have they had multiple changes to their brand name?
  • Are they partnered with any notable companies or industry organizations?
  • Read customer reviews.
  • Review their Better Business Bureau profile for accreditation and complaints.
  • Have complaints been resolved in a timely manner and to the customer’s satisfaction?
  • Have they been recognized by the BBB or industry associations for their customer service or contributions to the industry?

Review the Terms and Conditions for each offer and note the following:

  • What are the warranty coverage inclusions and exclusions?
  • Are there hidden service fees or deductibles?
  • Are there coverage caps on the amount paid per repair or per year?
  • Are there coverage restrictions?

What are people saying online?
Google the company name with the word “Complaints” and see what appears. Also note the kind and number of complaints a company has had with the Better Business Bureau or the State Attorney General.

Contact Customer Service
Call the company’s customer service number with questions. Were your questions answered to your satisfaction? Did you have a long wait time before you spoke with a representative? Does their company website have a “frequently asked questions” section that addressed some of your questions? How well the customer service team responded to your questions is usually indicative as to the level of service provided to customers.

Are they accredited with the Better Business Bureau?
All companies are rated with the Better Business Bureau, but some companies choose to be accredited, meaning they abide by a code of ethics set forth by the Better Business Bureau and communicate with the organization regularly by responding to all inquiries and complaints in a timely fashion.

Once you’ve completed an evaluation of the company, only you as a homeowner can determine which warranty is most beneficial for you.