Protect Your Home from Water Damage

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Did you know, water damage is more likely to occur in your home than fire damage? We protect our homes from catastrophes, but water damage could be just as dangerous.

Plumbing leaks are common anywhere there is running water, such as:

  • Toilets
  • Faucets/Sinks
  • Dishwashers
  • Ice makers
  • Water heaters
  • Tubs/showers
  • Washing machines
  • Internal pipes and hoses

Water damage isn’t only a problem financially; it can lead to serious health risks from chemicals, toxins and mold, such as rashes, asthma or other chronic health conditions. Additionally, recent studies have shown that children with prolonged exposure to water damaged rooms in their home are at a higher risk of developing eczema.

Whether from a slow leak or flooded basement, water damage can be devastating, but there are things that a homeowner can do to mitigate or minimize the extent of the damage.

  • Check for leaks or cracks in hoses that run to the washing machine, dishwasher and refrigerator at least once a year and replace these hoses every five to seven years.
  • Be sure the caulking around tubs and showers is free of cracks.
  • Know where your water main is located and how to shut it off.
  • Install floor pans under appliances to prevent damage from slow, undetected leaks.
  • Use water leak alarms, which will alert you to a leak in basements, laundry rooms, bathrooms, kitchens and sump pumps.
  • Buy a water flow monitoring system, which attaches to your water main and, if flow that exceeds normal use is detected, will automatically shut off the flow of water into your home.

Call before you dig

Shovel in Dirt

Have you ever started to shovel in your yard and hit something hard? While you might think it’s just a rock or clay – it could be your water, sewer or gas line and accidentally puncturing it could be costly and potentially dangerous. While most utility and service lines are buried several feet beneath the ground’s surface, some areas have very shallow lines, which increase the chances of hitting a utility line located on your property. According to “The Top 5 Home Repairs You Should Never Do Yourself,” homeowners often get into trouble when they attempt to modify a plumbing system, like rerouting, repairing or replacing sewer pipes. Should a homeowner choose to repair or replace a utility line, a utility line location service is available to help determine the location of the lines.

Call Before You Dig is a federally-mandated national program that provides homeowners a utility line location service. By calling 811, the service will provide a locator who will help a homeowner locate the utility lines on their property to keep them from inadvertently hitting an underground line while digging. Even repairing a failed water or sewer line caused by root infiltration could disrupt service to neighbors if a homeowner is unaware that the underground lines on their property are connected to a shared line, which could result in a hefty repair bill and city-imposed fines.

Homeowners can have the utility lines on their property marked for reference – what a great idea! Knowing where the water and sewer lines outside the home are located will enable homeowners to monitor ground conditions for potential leaks or breaks via soft spots, pooling water or foul odors.

Calling 811 is simple from anywhere in the country. The number routes the call to a local call center that works with your local utility companies. Simply tell the agent your address and describe the intended project. Within a few days a locator will mark the approximate position of the pipes, lines and cables at your residence so digging can be done safely or noted for future reference. The locators will use color-coded flags as markers for the appropriate utility line:

  • Red – Electric
  • Orange – Communications and Telephone
  • Blue – Water
  • Green – Sewer and Drainage
  • Yellow – Gas
  • Purple – Reclaimed Water
  • White – Project Site

To contact your local 811 center, visit http://www.call811.com.

Average Cost of a Service Line Repair or Replacement

iStock_000000798259Large - BackhoeAs a property owner, you are responsible for maintenance of the water and sewer lines that run from the exterior of your home to the public utility connection. Should a line for which you are responsible break, spring a leak or clog, the repair can cost an average of $2,600 or more. If a sewer line breaks under the street before the tap (which is still the homeowner’s responsibility), the repair could be $10,000 or more. That’s an out-of-pocket expense that is both unanticipated and can wreak havoc on a family budget.  Usually repairs to the service lines on your property are not covered by a homeowner’s policy and the city in which you live is only responsible for public service lines. 

As a homeowner, you are responsible for the portion of line beneath your property that runs from the main connection to your home and like most repairs – if this line breaks it can be a very expensive repair. But just how expensive?

While actual costs may vary, HomeAdvisor.com shows that the national repair average of a sewer line repair is approximately $2,600 and approximately $1,030 for a water main. Keep in mind these are national averages for repairs and a variety of factors contribute to these costs such as the length of the line, depth and location of the problem.

Let’s take a look at what kind of factors contribute to a line replacement.

  • Problem Identified – Maybe you smelled raw sewage or noticed extreme damp spots in your lawn. The bottom line – you know there’s a problem and now you need a plumber.
  • Locating a Plumber – If you’ve never had the need for a plumber before and aren’t currently enrolled with a repair service, the process begins with combing through local plumbers to find an affordable and trustworthy plumber in the area. Your research might include whether they are licensed to do business in your area, whether they are knowledgeable to obtain permits to dig and verifying their accreditation status with the Better Business Bureau.”
  • Evaluation – Once you locate a plumber (or two), you’ll need to assess the situation. The plumber will come out and inspect the line and determine the problem. They’ll likely give you a quote and you may want to get a second opinion depending on the cost.
  • Factors Affecting the Cost –  There are a number of factors that contribute to the cost of a repair – such as the length of the line, location of the problem, and general plumber fees. Much like going to a mechanic or lawyer, you will have to pay people for their time and depending on how long the repair takes, the costs could add up quickly. The type of pipe you have may also affect the cost. It’s possible in some older homes you are using outdated pipe that is difficult to repair, resulting in a replacement need. The location of the problem can also cause headaches during a repair. It could be in a difficult-to-reach location, buried deeply under the earth or possibly the result of root intrusion from poorly placed landscaping.
  • After-the-fact Costs – Once the repair is made, it may not be the end of costs. If you had an unknown water leak you could be responsible for a hefty water bill if the leak went unnoticed for quite some time. Additionally, if the leak was significant enough, there may be landscape damage needing to be repaired. 

Replacing lines often requires digging, which involves a long, deep trench or trenches to remove the old pipes and install new ones at a cost of approximately $50-$250 or more per foot, depending on the length of the line, depth of the pipes, ease of access, local rates and code and permitting requirements. An average sewer replacement from the house to the public sewer system can cost upwards of $3,000; however, if the repair is complicated or the pipe is in the street it could be upwards of $7,000 to as much as $25,000 or more. CostHelper readers report paying $4,500-$13,000, or $50-$100 for per foot traditional replacement of 50′-100′ of sewer line, for an average cost of $7,493, or $106 per foot.

However, not all repairs require digging. Many plumbers offer trenchless sewer replacement, which uses a machine to push the old pipe out while installing a new pipe at the same time. Though less invasive on your yard, the cost can still run between $60 and $200 per foot, or an average of $3,500 to $20,00 per household. CostHelper readers paid an average of $232 per foot.

The bottom line – a water or sewer line replacement isn’t as simple as one phone call to a plumber on your own. There’s research, quotes, phone calls and hassles, which could be eliminated with warranty repair services.

 

 

Do I Have a Water Leak?

iStock_000006953014XSmall WP PlumbingWater leaks are often difficult to detect. Even a small crack could leak thousands of gallons of water over time – potentially costing the homeowner thousands in repair costs and high water bills. With a little detective work a homeowner can determine if there is a problem and be prepared to inform the plumber about the issues. How can you detect a water leak?

Symptoms of a Leak

  • An inexplicable rumbling or gurgling sound (usually heard at night when it’s most quiet)
  • Water is bubbling up or pooling in your yard or in the street bordering your property
  • Poor or low water pressure
  • A commode that continues to run even though it hasn’t been used
  • Water bill has increased substantially and your household has not used more water than usual
  • Starting to see cracks in your home’s foundation or concrete / pavement in the basement floor
  • A foul odor near water drains or sewer line
  • Walls or floors feel moist or are discolored where no water has spilled

Is the Leak Inside or Outside my Home?

The best way to determine if the leak is inside or outside your home is through the water meter, which the public utility reads every month to prepare your water bill. Most water meters in single-family dwellings are located in the front yard. If you lift the meter face, you will find a dial, much like a car’s odometer. The numbers on the dial provide the water reading, which is measured in units of “thousands of gallons.”

Before checking the meter, turn off all water-consuming appliances inside and outside. Wait a few minutes and if the numbers on the meter dial are turning, water is flowing. Next, find the turn-on valve usually attached to the spigot in the front yard. Turn the valve counterclockwise. If the numbers on the dial continue moving, there is probably a leak in the front yard between the house and meter. If you have a Service Line Warranties of America water line warranty and believe the leak to be in the yard, please call us to report the leak.

Ignoring a leak could result in a breeding ground for mold, which can have an impact on your family’s health. An undetected leak could cause property damage and will increase your water bill costs. A slow drip leak can increase water usage by as much as 5,000 extra gallons a month and a steady, slow stream by as much as 21,000.

How Service Line Warranties of America works with your local government

handshakeHow Utility Service Partners, Service Line Warranties’ parent company, works with your local government. 

Service Line Warranties of America (SLWA) operates under a unique public-private partnership model to give homeowners peace of mind that our program is 100% legitimate and a good value for their money.

With the support of your local leaders, we work directly with the public works department to design a custom set of Terms & Conditions that will meet your line responsibility needs.

Our custom Terms and Conditions help ensure that we offer maximum coverage and low denial rates. Through our partnership, SLWA is able to offer consumers affordable prices for coverage, which would not be possible without the partnership. Additionally, SLWA respects your community, which is why we choose not to engage in mass mailing directly to consumers.

Myths Busted! Water and sewer lines never break

Repair water pipe

A common myth is that water and sewer lines never break. Out-of-sight, out-of-mind – because the service lines usually lie underground and buried beneath our homes, we don’t think about them. Yet, more than 850 water main breaks occur in North America every day according to www.watermainbreakclock.com!  It is only when the water or sewer line fails (clogs, leaks or breaks) that we give them any thought. Often the pipes or lines for which homeowners are responsible – those that run from outside the home to the public utility connection – are generally believed to last for 40, 50 or even 60 years.  Many factors contribute to the useful lifetime of a homeowner’s water and sewer pipes or service lines, some of which include the material from which the lines are made, the weather and soil conditions.

What causes water and sewer lines to fail?
Root Intrusion
Do you often admire the saplings the former property owner planted some 40 years ago? The roots of those now full-grown trees stretch deep into the ground and could very well be permeating the small cracks in your service lines that are as old or older. The roots grow in the direction of the water source to thrive and, once a small opening in the service line is found, will begin to penetrate the line. Roots invading sewer lines could cause clogs and result in raw sewage seeping into the yard, not to mention an unpleasant odor and soil contamination.

Ground Shifting
As a result of ground movement or shifting, water and sewer line joints may become loosened or dislodged, often causing the pipes to crack, misalign or collapse. Once this happens, it becomes an easy entry point for clay and debris, which will eventually cause the line to clog.

Especially susceptible to shifting are the areas along the West Coast and Pacific Northwest when an earthquake occurs. The shifts can be of such magnitude that damages to the public water and sewer lines could hamper the delivery of fresh, clean water to communities for several days.

Weather
We’ve experienced some extreme fluctuations in temperature, drought conditions and record amounts of rain and snowfall during the past few years. These extremes can cause water and sewer line corrosion and accelerated soil erosion, which affects the quality of the lines. A slight change of only 10 degrees in air or water temperatures can cause significant stress on service lines. For example, water temperatures below 40 degrees can cause the pipes to become brittle and air temperatures at or below 32 degrees cause the ground above it to freeze, thereby increasing stress on the line.

The bottom line – water and sewer lines can and will break. Check out some recent examples of water line breaks and the headaches they’ve caused for homeowners and their communities:

Water Main Break Causes Problems For North Hills Residents
Jan 24, 2014 – ROSS TOWNSHIP (KDKA) – A water main break in Ross Township erupted with such great force Friday morning that water was seen shooting out of the ground. Nearly two dozen homes in the area were left without service. It was a busy morning for crews …

Sewer Main Break Causing Massive Traffic Delays
Jan 24, 2014 – The sewer main break near 44 Bedford Street is causing massive traffic delays and may not be completed in time for the Friday morning commute.